Case Studies

Amazing stories on how customers & partners benefit from our service


Over 2 and a half years, Fanplayr has been able to create a customer base of 500.000 Web Push Notifications subscribers. Over 3.4M messages have been sent, with an overall interaction rate of 2%. This tool is useful for our business, not only to recover abandoned carts, but also to communicate with our users in an easy, fast and effective way.

Diego Morgandi
E-commerce Director @KIKO Milano
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Conversion Rate

Thanks to the behavioral analysis carried out by the Fanplayr team, we have been able to identify the users clusters with lower purchase intention, with the ultimate goal of converting them into customers using different techniques. Beyond the AB test results, the ROI generated and the increase in the subscriptions demonstrated the success of Fanplayr's technology.

Marco Mazzilli | Ivana Zhao
eCommerce Manager EMEA | US
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+485% CR

Thanks to Fanplayr we figured out how to convey the right message to the right audience and we increased the conversion rate. We look forward to keep on leveraging the amazing solutions Fanplayr has to offer.

Cecilia Meda
Digital Marketing
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Monthly Conversions

With Fanplayr we now have a solution that not only enables us to understand real time user behaviour, but also to engage them with personalized on-site interactions, thus enabling personalized customer journeys with consistent tailor-made messages that keep the consumer motivated and willing to convert.

Domenico Riva
Customer Experience & Customer Operations Manager
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Thanks to Fanplayr strategies we have collected more than 6,500 leads so far this year, achieving our goals and keep on moving forward for the rest of the year.

Carlos Arenas
Digital Director
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CR% of + 130%
compared to the CR of the non-targeted

"Fanplayr keeps our customer engaged and satisfied in their user's journey, helping us increase our online business performance taking care of every single aspect of the strategy. From data analysis to reporting, Fanplayr takes care of every single step of the project, delivering excellent results without effort from our team"

Gabriela Rivera Dantas
E-commerce Coordinator
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